FAQBelow are some frequently asked questions to help you better understand our products, services, and cooperation process.If you have additional questions, feel free to contact us directly.
What is your MOQ?
MOQ depends on the product type, material, and customization method. We offer flexible low to medium MOQ options for most promotional gifts.Please contact us with your project details so we can advise the most suitable solution.
Can I get samples before placing an order?
Yes, samples are available for most products. Sample costs and lead times depend on the product and customization requirements.In many cases, sample costs can be refunded or deducted from the bulk order.
What customization options do you offer?
We support various customization methods, including logo printing, embroidery, engraving, embossing, and custom packaging.Customization options depend on the product and material. Our team will recommend suitable methods based on your design and budget.
What is the production lead time?
Production lead time varies depending on product type, order quantity, and customization complexity.Typically, sample production takes 5–10 working days, and mass production takes 15–30 working days after sample approval.
Do you ship internationally?
Yes, we ship products worldwide. We support various shipping methods, including express delivery, air freight, and sea freight.Shipping solutions are selected based on your destination, timeline, and budget.
How can I get a quotation?
To receive a quotation, please provide the following details:• Product type or reference images• Quantity• Customization requirements• Destination country• Target delivery timeOur team will review your inquiry and provide a detailed quotation accordingly.